Focused diagnostic capability

Our Diagnostic Services

Vehicle diagnostics can reveal useful system information, narrow possible causes and help determine where further testing should focus.

Available checks depend on the vehicle's make, model, year, fitted systems and equipment compatibility.

Automotive engine undergoing diagnostic assessment
Vehicle-specific information, assessed in context

What we assess

Diagnostic support built around the vehicle

We confirm the scope of an assessment after reviewing your vehicle details and the nature of the concern.

Inspection of a vehicle engine management system

Engine Diagnostics

Read available engine management data and analyse diagnostic codes in relation to reported symptoms.

  • Accessible engine control fault codes
  • Available live data where appropriate
  • Warning-light context and possible next checks
OBD-II scan tool used with a compatible car

OBD-II Scanning

Scan compatible vehicles with OBD-II equipment to retrieve accessible diagnostic trouble codes and system information.

  • Compatible diagnostic code retrieval
  • Code status and basic system context
  • Clear explanation of scan limitations
Electronic vehicle system scan displayed on diagnostic equipment

Electronic System Checks

Review accessible electronic control systems, subject to the vehicle configuration and diagnostic equipment capability.

  • Accessible module fault information
  • Electronic system warning indicators
  • Directions for system-specific follow-up
Technician explaining vehicle diagnostic findings

Diagnostic Report and Guidance

Receive a plain-English explanation of detected codes, relevant context and possible directions for further assessment.

  • Summary of accessible findings
  • Explanation of possible causes
  • Practical guidance on next steps

The process

How a diagnostic assessment works

Initial Enquiry

Tell us about the concern, warning lights or changes in vehicle behaviour.

Vehicle Details

We confirm the make, model, year and relevant symptoms or recent events.

Diagnostic Assessment

Agreed diagnostic checks are completed within the vehicle and equipment capabilities.

Results and Next Steps

Findings, limitations and possible follow-up actions are explained clearly.

The actual diagnostic process and available information vary with the vehicle, its fitted systems and the nature of the fault.

Tell us what is happening

Request a Diagnostic Assessment

Share the vehicle details and symptoms so we can consider whether the available diagnostic approach may suit your enquiry.

  • Include the make, model and year.
  • Describe warning lights, messages and symptoms.

Please include the vehicle's make, model, year and a description of the symptoms where possible.